OTRS – Web services appear to be broken in OTRS 3.1.4

Posted on May 3, 2012

I’ve upgraded my test machine to OTRS 3.1.4 and now my web services seem to have quit working.   They did a fix (Bug#8363 – SOAP Transport can’t send a value ‘0’. ) and now, that’s all I get!  I get no error message indicating that there’s a problem, but no ticket is created and it tells me that it created Ticket 0.  At least it can pass me that zero now…

UPDATE:  Well, it appears that the web services might not have been broken, but they changed some of what needs to be passed in to be successful – see Web services from 3.1.2 to 3.1.4+ for details.

Filed Under OTRS, Web Services, Web Stuff | Comments Off on OTRS – Web services appear to be broken in OTRS 3.1.4

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